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Contact MSN.com support

How do I get in touch with MSN.com support? I found a bug. I want to remove my image from the MSN community site. I've already change removed and change my image in the Microsoft account. But the change is not reflected in the MSN community…

Microsoft Edge | Other | Windows 11
asked 2026-09-01T20:25:15.47+00:00
WPJr 0 Reputation points
3 answers

duplicate accounts

it looks like I have two accounts under slightly different names. both have the same email address If I'm being charged twice, I need to delete one, but they have different products - MS 365 & bulk Rename MS 365 with teams essentials Can they be…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T17:50:52.3733333+00:00
Dean Sprague 0 Reputation points
commented 2026-09-01T20:25:09.69+00:00
Lin v 945 Reputation points Independent Advisor
1 answer

Can't change font size in Outlook

Not sure what I hit while I was typing, but this has happened more than once. I'm unable to change the font size by the usual method - going to Stationery and Fonts. For every email I compose the font is very small.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-01T20:09:38.34+00:00
Marcia Tapp-Sanders 0 Reputation points
edited a comment 2026-09-01T20:25:05.76+00:00
Ryan-N 15,300 Reputation points Microsoft External Staff Moderator
3 answers

Azure Host Pool validation environments and agent versions

Hello there, we are currently trying to narrow down a problem regarding crashes in AVD & have noticed the different agent versions on our envionments. Many of our hosts run on validation versions according to…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,154 questions
asked 2026-08-05T10:11:03.3733333+00:00
SebastianD-5208 0 Reputation points
edited an answer 2026-09-01T20:23:01.2966667+00:00
Robert Massiv 0 Reputation points
2 answers

Trouble deleting account used for company I no longer work for

I’m having trouble deleting an account from Microsoft Authenticator created with an account for a company I no longer work for. To delete it, the site asks you to login using that account. I no longer have access to that account, so how do I delete the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T19:55:10.9366667+00:00
Melissa M 0 Reputation points
answered 2026-09-01T20:22:51.4866667+00:00
Jay1 Tran 185 Reputation points Independent Advisor
1 answer

Is Defender active though yellow warning?

Yellow triangle as though my Defender is not turned on. I want to use my computer safely. Recently canceled Webroot.

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-09-01T20:20:58.43+00:00
Christine Joyce 0 Reputation points
answered 2026-09-01T20:21:18.15+00:00

AI answer

0 answers

How to recover hotmail emails prior to 2016

Hi, I see this is a common issue. I cannot retrieve emails prior to 2016 in my hotmail account. How do I recover them? Thank you.

Outlook | Web | Outlook.com | Email
asked 2026-09-01T20:20:50.1933333+00:00
Felicia Tan 0 Reputation points
0 answers

At wits end trying to get sound on Teams

I have tried everything I can find and nothing seems to work. I have tried re-installing and deleting the app, web version after deleting the app, etc. and nothing works. Get video, the mic works but no sound playback. Tried on Chrome and Edge, no…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-01T20:20:29.5833333+00:00
REB 0 Reputation points
1 answer

Copilot create and scan to jpeg

Last week i was using the copilot create function to scan items to jpeg which auto adjusted the image to square and save to my phones memory. This week it all has been removed? One drive only scans to pdf and saves it to one drive! This was the only…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-01T20:20:04.87+00:00
David Madsen 0 Reputation points
answered 2026-09-01T20:20:22.4166667+00:00

AI answer

0 answers

Locked out of Sole Admin Business Account: Password loop & Microsoft Phone Support has no live agents

Product: Microsoft 365 Business Role: Sole Global Administrator (No other admins exist in the tenant) Hello, I am completely trapped in a critical login loop after changing a new computer due to a sudden broken computer. The business operations are…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-01T20:19:26.2466667+00:00
Arielying 0 Reputation points
1 answer

I can't receive email after my account was hacked

My email was hacked (my fault). I did a full scan of my computer and only then was I allowed to change my password. I have changed my password 3 times in the last 2 days following MS directions. I now use a passcode (pin) I disabled forwarding and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-01T20:18:06.9933333+00:00
Jan Wingenroth 0 Reputation points
answered 2026-09-01T20:18:23.27+00:00

AI answer

1 answer

Do A.I. features in Word require an internet connection to work?

If I'm using the Word application on my computer (not the online version), do A.I. features require an internet connection to work? Or can they be accessed offline?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-01T19:54:43.6166667+00:00
Luara 90 Reputation points
answered 2026-09-01T20:17:29.3933333+00:00
Pavle Peković 6,830 Reputation points Volunteer Moderator
1 answer

How to update onedrive

How to update onedrive on my pc's as it does not update automatically

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-01T20:16:56.2533333+00:00
John Halvorsen 0 Reputation points
answered 2026-09-01T20:17:14.22+00:00

AI answer

1 answer

Tech support

How do I get a callback? Adding account to Outlook.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T20:05:22.39+00:00
Roger Simpson 0 Reputation points
edited the question 2026-09-01T20:16:46.8466667+00:00
Jack-Bu 6,775 Reputation points Microsoft External Staff Moderator
1 answer

cant log in correctly

i deleted my old account that still shows up and causes issues that email is ******@jackscustomcycles.com or ******@jacksmotorsports.com now i cant get into my word documents at ******@gmail.com please help fix this

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-01T20:16:18.6866667+00:00
Jack DeBruhl 0 Reputation points
answered 2026-09-01T20:16:36.9366667+00:00

AI answer

1 answer

Can't recover access to old email address

Is it possible to chat to or email or even phone a real person at Microsoft when I can't find the info I need? I'm trying to recover access to an ancient email address - I have the username and password but when I log in it wants to send a verification…

Outlook | Web | Outlook.com | Email
asked 2026-09-01T20:16:00.77+00:00
Rachael Hutchins 0 Reputation points
answered 2026-09-01T20:16:18.6933333+00:00

AI answer

2 answers

How to set the display settings on multiple monitors of different sizes, using a laptop with a small screen.

How to set the display settings on multiple monitors of different sizes, using a laptop with a small screen. The larger monitors are over filled when the laptop is so small I have to bring it up in dimension, then the larger monitors, 32 and 24 are…

Windows for home | Windows 11 | Settings
asked 2026-08-31T20:59:49.8866667+00:00
C.G. Grigg 0 Reputation points
commented 2026-09-01T20:16:06.0333333+00:00
C.G. Grigg 0 Reputation points
2 answers

Getting inappropriate outlook calendar invites and outlook appointment requests and or reminders

Hello. I am getting tons and tons of inappropriate outlook calendar invites and outlook appointment requests and or reminders. I block them. I report them as Junk. I report them as phishing scams and I am still receiving them. I must get at least five or…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-13T15:27:41.63+00:00
Krystn Smerecki 20 Reputation points
commented 2026-09-01T20:15:19.91+00:00
Krystn Smerecki 20 Reputation points
1 answer

all my important files are gone

everything is missing now and i already checked the recycle folder and tryed restoring microsoft one.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-09-01T20:14:19.6633333+00:00
Melissa Mosbey 0 Reputation points
answered 2026-09-01T20:14:35.3333333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

WinPE PnP Regression in ADK 26100+ — All NICs Fail with CM_PROB_REINSTALL / STATUS_PNP_REBOOT_REQUIRED (Breaks Network Deployment)

Summary WinPE images built from ADK 26100.1, 26100.2454, and 28000.1 (24H2 kernel) fail to initialize all network adapters. Every NIC enters CM_PROB_REINSTALL (Code 18) with Problem Status 0xC0000493 (STATUS_PNP_REBOOT_REQUIRED). Because WinPE never…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-06-05T01:57:29.8133333+00:00
Daniel Sharp 20 Reputation points
commented 2026-09-01T20:12:07.6866667+00:00
Carl Meilleur 0 Reputation points