9,220 questions
0 answers
Will Installing Windows 11 Pro from USB Delete My Existing Data?
I am planning to install Windows 11 Pro on the same PC that I am currently using. I have purchased a full Windows 11 Pro licence key, rather than an upgrade key. I have been instructed to install Windows 11 using a USB drive and boot the PC from the USB…
Windows for home | Windows 11 | Install and upgrade
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 88%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Cannot activate Word on my iMac home pc
Try to sign in, sends authenticator pass number and tells me to tap it in the app, the app says I have no passkeys. endless loop, cannot access my account.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,289 questions
asked 2026-09-05T19:06:03.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 53%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
bruce garretson
0
Reputation points
commented 2026-09-05T19:39:04.9033333+00:00
EmilyS726
262.5K
Reputation points
Independent Advisor
2 answers
Lost credentials for MSFS account
My Dad of 86 years old was gifted MS simulator 2020 and was set up by a randome tech guy he opened an account but did not leave password or info stored on pc. Now that we have tried recovering the account the number added can't be reached!!!. We now my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,411 questions
asked 2026-09-04T23:04:45.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 83%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Roger Regalado
0
Reputation points
edited an answer 2026-09-05T19:38:59.08+00:00
Hornblower409
14,315
Reputation points
1 answer
Windows Password reset
I haven't been able to login to my account on my new PC, I have my Microsoft account password but it asks me for my current windows password which i do not remember. Is there a way to reset my current Windows password?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-05T19:38:41.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
alex skinner
0
Reputation points
answered 2026-09-05T19:38:58.0533333+00:00
AI answer
0 answers
help with resetting multiple surface go 2 devices without knowing administrative work/school acct. credentials due to sudden mass termination of I.T. dpt.
Recently I have been tasked with above mentioned task by my frantically desperate supervisor due to sensitive information being leaked through/by I.T. dept. If we cannot recover these units without previous admin work/school cred. we will stand to…
Surface | Surface Go | Safety and security
97 questions
asked 2026-09-05T19:38:39.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 35%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jodiwan Kenobi
0
Reputation points
asked 2026-09-05T19:38:39.2+00:00
Jodiwan Kenobi
0
Reputation points
2 answers
The emails I send are undeliverable because they have been marked spam. How do I mark them as safe?
I send out a daily newsletter to a dozen friends. Hotmail has decided these are spam so they now bounce back as undeliverable. How do I fix this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,585 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 35%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
7 answers
Problem - Exchange 2019 CU15 & Modern Auth through on-prem ADFS
Hi, I am trying to configure Modern Auth with my up-to-date Exchange 2019 CU15 DAG. Please note that I want to authenticate through my on-prem ADFS and not Office 365. Outlook version is Microsoft® Outlook® for Microsoft 365 MSO (Version 2506 Build…
Exchange | Exchange Server | Other
Exchange | Exchange Server | Other
A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.
1,648 questions
asked 2025-08-05T05:27:36.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 75%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Romain
0
Reputation points
edited an answer 2026-09-05T19:37:07.4266667+00:00
Abdelrhman Ali
1
Reputation point Microsoft External Staff
0 answers
How to login to my work email in my desktop app?
Hi. I am unable to login to my work email in my desktop app in my mac. I have added a screenshot for your message. Please help me sign in. Thank you
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,119 questions
asked 2026-09-05T19:35:38.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Abarajitha Kuruvayooran
0
Reputation points
asked 2026-09-05T19:35:38.3+00:00
Abarajitha Kuruvayooran
0
Reputation points
2 answers
Activate Microsoft office problem error 0x0
Hi, I cant activate the microsofts applicaitons. error 0x0. I work on a Mac. I tried several times but nothing seems to work. Any advies or solution?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,744 questions
asked 2026-09-05T12:27:48.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 99%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPY%3C/text%3E%3C/svg%3E)
Pui Yee Chan
0
Reputation points
answered 2026-09-05T19:34:37.25+00:00
EmilyS_726
26,535
Reputation points
Volunteer Moderator
0 answers
How to regain acces to old otp
I'm using microsoft's authenticator app for my Instagram profiel, I changed my phone to a new one, and now I lost access to my ig profile because it keeps asking for my authenticator app's code, but that code doesn't show on the app on the new phone. I…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,356 questions
asked 2026-09-04T22:30:44.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 19%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Valentina de la Torre
0
Reputation points
commented 2026-09-05T19:33:42.3966667+00:00
Nathan Roberts (SN)
13,536
Reputation points Student Ambassador
Volunteer Moderator
2 answers
unable to login to change payment method
Unable to sign in properly in order to update payment method.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,968 questions
asked 2026-09-05T18:49:55.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 71%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Patrick Thurber
0
Reputation points
answered 2026-09-05T19:31:23.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
85,980
Reputation points
Independent Advisor
1 answer
complain about taking Publisher away: I
Please don't take Publisher away. I do everything from cards to lesson plans on that program. I know that it is reported that I can use Word or to copy my document into PDF. But it's not the same!!! Nothing is as wonderful as Publisher. Is there…
Microsoft 365 and Office | Publisher | For education
Microsoft 365 and Office | Publisher | For education
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
65 questions
asked 2026-09-05T17:50:05.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 70%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gayle McDonald
0
Reputation points
answered 2026-09-05T19:29:19.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
1,300
Reputation points
Independent Advisor
1 answer
How do I change my PIN for signing/logging into computer upon Startup?
I need to change the PIN number I use for signing into my computer upon startup. How do I change it?
Windows for home | Windows 10 | Security and privacy
17,562 questions
asked 2026-09-05T19:27:33.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 40%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shirlene D
0
Reputation points
answered 2026-09-05T19:27:43.9766667+00:00
AI answer
1 answer
Unexpected €15,000 Azure token bill after a bug, can someone from billing help with my full-waiver request?
Hi everyone, I’m posting because I honestly don’t know what else to do. A bug caused unintended token usage on my Azure subscription, and I ended up with a bill of around €15,000. I already have a support case open and asked for a full waiver. Microsoft…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,962 questions
asked 2026-09-05T14:25:28.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Ghaith Almasri
60
Reputation points
edited an answer 2026-09-05T19:27:29.9533333+00:00
Nathan Roberts (SN)
13,536
Reputation points Student Ambassador
Volunteer Moderator
1 answer
I accidentally deleted my cell phone number from my account
I was deleting my old number, which has been disconnected, and somehow I clicked TWICE and it deleted my OTHER number which I definitely want to remain on my account. There is no place on the website under my account details to add a number back in. I…
Windows for home | Windows 11 | Accounts, profiles, and login
9,968 questions
asked 2026-09-05T18:33:53.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mary Gates
0
Reputation points
answered 2026-09-05T19:26:17.31+00:00
EmilyS726
262.5K
Reputation points
Independent Advisor
2 answers
Microsoft authenticator loop
I have been logged out of 3 of my emails (school / work) as well as the corresponding authenticator accounts. When I try to log back in (with the correct password) I get a notification to approve it with authenticator. I cannot, as I am logged out of…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,793 questions
asked 2026-09-05T17:33:34.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 62%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jack Comerford
0
Reputation points
answered 2026-09-05T19:25:33.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
965
Reputation points
Independent Advisor
1 answer
Window won't actiavte after a bios update
how to reactivate window 11 after after a bios update but it does like me do it
Windows for home | Windows 11 | Licensing and activation
5,227 questions
asked 2026-09-05T18:51:05.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alvin Duarte
0
Reputation points
commented 2026-09-05T19:25:06.5533333+00:00
EmilyS726
262.5K
Reputation points
Independent Advisor
1 answer
How to retrieved email from Feb-march 2026?
I have customer of mine that I need to look back on email she sent me from Feb 05 till March 2026
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,869 questions
asked 2026-09-03T20:17:03.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 40%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Tran, Ngan K
0
Reputation points
commented 2026-09-05T19:22:55.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
15,465
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Can't change font size in Outlook
Not sure what I hit while I was typing, but this has happened more than once. I'm unable to change the font size by the usual method - going to Stationery and Fonts. For every email I compose the font is very small.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,008 questions
asked 2026-09-01T20:09:38.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Marcia Tapp-Sanders
40
Reputation points
edited a comment 2026-09-05T19:22:07.5766667+00:00
Ryan-N
15,465
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Question deleted for a Code of Conduct violation. Which provision, and can it be reviewed?
A question I posted on 27 August 2026 has been deleted for violating the Code of Conduct. The notice says content is either manually reported or identified through automated detection. The question was a technical report about the Microsoft for Startups…
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
146 questions
asked 2026-09-04T17:52:53.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 28.999999999999996%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Henrik Pedersen
0
Reputation points
commented 2026-09-05T19:21:45.9166667+00:00
Dumba_M3
7,370
Reputation points
Volunteer Moderator