31,955 questions
1 answer
Windows 11 Freeze - NO BSOD - NO CRITICAL EVENT ERROR
Hi, Since a few day I've a strange issue and I didn't succeed at identifying the source cause. My computer freeze randomly but the mouse is still responsive. For a few seconds, or a minute I can click on some windows, resize them but eventually…
Windows for home | Windows 11 | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 80%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
4 answers
Can not use MS Word. We pay monthly subscription.
We are billed monthly for MS 365. We cannot use MS Word. Moved from: <Microsoft 365 and Office | Access | For home | Other>
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
676 questions
asked 2026-07-16T16:35:23.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 4%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Beiswenger
0
Reputation points
commented 2026-07-19T16:43:35.0866667+00:00
John Beiswenger
0
Reputation points
1 answer
cannot disable microsoft protected print mode
When I go to Settings > Bluetooth & device > Printers & Scanner > Printer preference > Windows protected print mode I clicked Set up and there is no "Turn Off" button to get out of the protection mode. This disables a…
Windows for home | Other | Security and privacy
2,687 questions
asked 2026-07-17T18:53:13.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 79%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Won-Sing Pong
0
Reputation points
edited the question 2026-07-19T16:42:44.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
9,310
Reputation points Microsoft External Staff
Moderator
1 answer
Why hasn't Microsoft addressed the File Explorer to stop going back to the "Main" folder?
I have my File Explorer set to open in PC, but the FE keeps going back to the "Main" folder. The files that you should see in the folder you were working on are shown in the "Main" menu, but as far as I can tell you can't put files…
Windows for home | Windows 11 | Files, folders, and storage
11,513 questions
5 answers
Manually removing an email address from the suggested contacts list.
How do I manually remove an email address from the suggested contacts list?
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,101 questions
asked 2026-04-26T21:24:23.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Chris Johnson
40
Reputation points
commented 2026-07-19T16:40:26.23+00:00
Hornblower409
10,800
Reputation points
1 answer
Pourquoi Word devient payant ?
Bonjour ! Voici mon problème. Depuis quelques jours, Word me demande de payer pour continuer a utiliser ses services, or, je ne l'ai jamais payé. Avant, word était gratuit et je pouvait écrire mon livre sans problème avec les 5 Go de stockage cloud et…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,393 questions
asked 2025-10-27T07:03:51.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 90%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Naël Labourasse
0
Reputation points
commented 2026-07-19T16:40:18.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 91%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
andy driesmans
0
Reputation points
2 answers
How to login to Windows 10 on computer?
I have reset the PW multiple times. I can get into my personal computer with the login info but not my business computer. I do not have the passcode nor am I able to remember the security question answers. How can I get into my business computer and why…
Windows for home | Other | Security and privacy
2,687 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 33%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
1 answer
new samsung s26; can not add any email accounts
new samsung s26. trying to add my yahoo account. i get as far as a blank screen with this address https://olmoauth.outlook.com. changed browsers from firefox to chrome. chrome was worse, didn't even get this screen just bounced back to grant all…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,185 questions
asked 2026-07-18T16:06:55.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 55.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Vera Maranci
0
Reputation points
commented 2026-07-19T16:36:55.9166667+00:00
Vera Maranci
0
Reputation points
1 answer
I want to opt out of the rewards scheme but it keeps looping back to 'account suspended' page?
I want to opt out of the rewards scheme but it keeps looping back to 'account suspended' page?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,586 questions
asked 2026-07-19T15:56:36.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 76%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michael Wilson
0
Reputation points
edited an answer 2026-07-19T16:36:41.19+00:00
Gunasekar N
72,575
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Azuredevops subscription Transfer
we want to move Azuredevops Subscription Transfer from one company to another , what are the challenges will may get post subscription Transfer.
Azure DevOps
1,541 questions
asked 2026-07-16T16:30:05.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Srihari Papanaboyina
20
Reputation points
commented 2026-07-19T16:36:28.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,565
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot leave Microsoft Family because organizer account is inaccessible
My Microsoft account is currently listed as a child account in a Microsoft Family group. I am over the statutory child age, but I cannot leave the family because the original parental consent must be removed by the organizer. The organizer account also…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
256 questions
asked 2026-07-17T19:21:21.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 68%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Evan McIntee
0
Reputation points
answered 2026-07-19T16:35:54.42+00:00
Lucus-V
9,310
Reputation points Microsoft External Staff
Moderator
1 answer
How to make my current email address the Primary email?
My OLD email is disabled; domain was sold. Created a verified alias of the NEW email. However, when I tried to make the NEW email my Primary email or when I tried to delete the OLD email, I get... "We were unable to make [OLD email] your primary…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,428 questions
asked 2026-07-17T18:05:30.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 83%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Richard Hackathorn
0
Reputation points
commented 2026-07-19T16:35:48.48+00:00
Hornblower409
10,800
Reputation points
1 answer
Very Bizarre Disk Storage Results
I am running a Dell laptop with Windows 11 Home, v25H2, OS 26200.8894. I have a 256GB SSD. I had a problem with disk storage back in March 2026 because of capabilityaccessmanager,db-wal file growing enormously, but got that solved due to help from this…
Windows for home | Windows 11 | Files, folders, and storage
11,513 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 56.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
4 answers
Windows for home | Windows 11 | Files, folders, and storage Persistent Spam Eventviewer ID 4176 by Microsoft Windows CAPI2
Dear Support-Team, Since the last securityupdate on the 11.06.26 i get this permanent error: <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__"> <System> <Provider…
Windows for home | Windows 11 | Windows update
15,181 questions
asked 2026-06-19T18:59:01.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 53%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jürgen Klose
0
Reputation points
commented 2026-07-19T16:32:42.68+00:00
Jürgen Klose
0
Reputation points
1 answer
One of the answers was accepted by the question author.
how to fix this sql server install issuses ( wait on database engine recovery handle failed )
Am faced this issues on windows 11 (64 bit) - HP LAPTOP SQL SERVER 2025 EXPRESS EDITION UNABLE TO INSTALL SQL SERVER SETUP Exit code (decimal) - 2061893606 error decription - wait on database engine recovery handle failed . how to resolve this…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
742 questions
asked 2026-07-18T16:06:39.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lavanya Sureshbabu
0
Reputation points
commented 2026-07-19T16:31:03.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
84,671
Reputation points
1 answer
Locked out of old email. Impossible to sign in
So I had to change both my email and phone number. I can’t log into my old email account, and the “Reset Password” link keeps going to that old number. The recovery page keeps saying I haven’t provided enough info to validate that I’m me, and I’m never…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,428 questions
asked 2026-07-19T15:50:10.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Bradley Thrall
0
Reputation points
edited an answer 2026-07-19T16:31:02.72+00:00
Gunasekar N
72,575
Reputation points
Independent Advisor
2 answers
Alerte "Nous n'avons pas pu copier cette feuille" Excel 16.111
Bonjour, Je viens de faire la mise à jour d'excel et je ne peux plus copier les feuilles de mes classeurs. J'ai l'alerte "Nous n'avons pas pu copier cette feuille" alors que le ni le classeur ni les feuilles ne semblent protéger. Que puis je…
Microsoft 365 and Office | Excel | For business | MacOS
Microsoft 365 and Office | Excel | For business | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,685 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
0 answers
Child's Minecraft account hacked — locked out of parent Microsoft account, recovery form failing
My child's Minecraft account has been hacked, and as a result I've now lost access to the Microsoft account that was used to purchase and manage it. When I try to use the account recovery form, I don't have all the information it's asking for (old…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
983 questions
asked 2026-07-19T16:22:25.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 26%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alaz T
0
Reputation points
1 answer
no camera in my pc
cant find my camera at all, tried to download driver from manufacturer's site it says camera already exists, tried to troubleshoot tells me to contact support, tried to download old device in device manager camera isnt even there like what im supposed to…
Windows for home | Windows 10 | Devices and drivers
39,626 questions
asked 2026-07-19T15:55:11.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E11%3C/text%3E%3C/svg%3E)
123 123
0
Reputation points
answered 2026-07-19T16:29:31.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
111.4K
Reputation points
Independent Advisor
0 answers
Microsoft for Startups program page and Benefits tab missing after redirect to Azure
I am an approved Microsoft for Startups member with an active Azure Startup Sponsorship. All Microsoft for Startups and Founders Hub URLs redirect me to Azure. However, the Microsoft for Startups program page and the Benefits tab are completely missing…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,490 questions
asked 2026-07-19T16:29:20.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 68%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rafael Schimidt
0
Reputation points
asked 2026-07-19T16:29:20.5+00:00
Rafael Schimidt
0
Reputation points