1,833,326 questions

Sort by: Updated
1 answer One of the answers was accepted by the question author.

Sensitivity labels not showing in "Sensitive info types" when creating a custom policy in Purview DLP

Sensitivity labels not showing in "Sensitive info types" when creating a custom policy in Purview DLP. Sensitivity labels have been set-up and published, and they appear in apps such as Word.

Microsoft Security | Microsoft Purview
asked 2026-07-18T01:03:33.3033333+00:00
Mark G Lomas 20 Reputation points
accepted 2026-07-19T00:38:33.23+00:00
Mark G Lomas 20 Reputation points
1 answer

requested gpt model quota but no response

We are currently deploying GPT models, but the deployment is encountering an error indicating that the necessary quota is unavailable for the requested model and region.

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

135 questions
asked 2026-07-16T05:38:55.17+00:00
Vikas Chavan 20 Reputation points
commented 2026-07-19T00:38:11.3433333+00:00
SRILAKSHMI C 19,715 Reputation points Microsoft External Staff Moderator
2 answers

activation isse on mac for office 2019

Subject: Request for Review of Office 2019 Activation Issue on Mac Dear Microsoft Support, I am requesting a review of my previous support case regarding my Microsoft Office Home & Student 2019 license, which I purchased directly from Microsoft. I…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-16T22:58:22.3333333+00:00
Claudia Ramon 0 Reputation points
commented 2026-07-19T00:37:55.5266667+00:00
Xavier-D 10,045 Reputation points Microsoft External Staff Moderator
1 answer

completly locked out of my business account

1 I am the sole administrator of a Microsoft 365 Business Standard tenant. 2 I was instructed to perform a forced sign-out. 3 Now Microsoft Authenticator is unavailable and SMS verification fails. 4 I am locked out of the only Global Administrator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-19T00:03:38.8633333+00:00
Dávid Fűri 0 Reputation points
edited the question 2026-07-19T00:36:27.7266667+00:00
Vivian-HT 17,795 Reputation points Microsoft External Staff Moderator
1 answer

How to make my office Uni-package work on my Mac BigSur

Dear Microsoft team, I am no more able to use my office package on my Mac BigSur version 11.7.11. Thats the last update I have and I am not able to purchase new computer. Please advice how to sort this issue. Kind Regards, M.KenAwy

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-07-18T16:39:37.4266667+00:00
Mohammed KenAwy 0 Reputation points
commented 2026-07-19T00:32:38.5966667+00:00
Mohammed KenAwy 0 Reputation points
1 answer

Global Administrator Locked Out After Phone Replacement – MFA Error 399287

I am the administrator of the Microsoft 365 tenant associated with the domain uaesleep.com and I am unable to access the administrator account: [Moderator note: Personally Identifiable Information removed]****@uaesleep.com I recently changed my mobile…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-18T18:30:44.0766667+00:00
Mohammed Al Houqani 0 Reputation points
answered 2026-07-19T00:30:42.48+00:00
Vivian-HT 17,795 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator problem

I got a new phone and was logged out of my school account. I can only use authenticator on my phone so when it gives me code or number i cant enter it as well. How can i get past this its pushing my registration back tremendously

Microsoft Security | Microsoft Authenticator
asked 2026-07-18T19:47:23.8866667+00:00
Kida Whitton 0 Reputation points
answered 2026-07-19T00:27:44.2333333+00:00
Hani-Ng 12,910 Reputation points Microsoft External Staff Moderator
4 answers

"Explorar con Edge (0/30 min)" no funciona.

Trato de utilizar la función de "Explorar con Edge (0/30 min)" de Microsoft Rewards y el enlace me abre la página del navegador que adjunto.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,794 questions
asked 2025-10-18T16:38:44.3766667+00:00
Esteban MB 10 Reputation points
commented 2026-07-19T00:27:32.2366667+00:00
Esteban MB 10 Reputation points
1 answer

Unable to connect to licensing helper

I am completely locked out of my original Microsoft account. I cannot access the Microsoft Authenticator app because when I try to add my phone number (using the last four digits), it says that option is currently unavailable. I do not have backup…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-16T17:23:40.75+00:00
Karina Jensen 0 Reputation points
edited the question 2026-07-19T00:26:16.9+00:00
Norah-L 7,915 Reputation points Microsoft External Staff Moderator
7 answers

How do I stop my PC turning off every night and having to reboot in the morning?

For someone who is not terribly computer savvy, how do I stop my desktop PC from turning off every night on its own? Never used to do this, so I assume it is some new W11 update. I don't want it to switch off nightly, but rather have it go into sleep…

Windows for home | Windows 11 | Performance and system failures
asked 2026-07-17T22:10:52.3866667+00:00
David Terelinck 5 Reputation points
answered 2026-07-19T00:25:21.54+00:00
Nuwan Sujeewa 0 Reputation points
1 answer

Request to relist Wolfenstein 2009 on Steam and Xbox store

Hi, now that Microsoft owns both Activision and Bethesda, is there a plan to bring Wolfenstein (2009) back to digital stores like Steam and Xbox? It is a great game and many of us want to play it and earn achievements legally. Thank you!

Windows for home | Windows 11 | Gaming
asked 2026-05-14T20:59:37.6966667+00:00
Stojadinovic Stefan 0 Reputation points
commented 2026-07-19T00:22:55.1433333+00:00
Joshua Y 0 Reputation points
2 answers

Pen presents a star character when the tip gets close to the writing surface.

Is there a way to get rid of star that shows up on my Surface when I try to write on it with the pen? It's annoying and I don't understand why it shows up. It gets in the way.

Surface | Surface Pro | Display and screen
asked 2026-07-17T00:11:07.18+00:00
Jeanie Geist 0 Reputation points
commented 2026-07-19T00:16:25.4133333+00:00
S.Sengupta 31,401 Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Unable to install a purchased Office Home 2024 on new Macbook Air

|I have the product key for MS HOME OFFICE 2024. I have the email showing it was purchased, Uninstalled on old macbook pro. MS keeps saying you have already used this product key. It is for the same individual who purchased it. Message "You…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-18T23:38:18.0933333+00:00
Kathy English 0 Reputation points
accepted 2026-07-19T00:15:51.2433333+00:00
Kathy English 0 Reputation points
0 answers

FIX CAMERA MIC so I can use it for meetings and conferencing.

How do I fix the camera mic? I need to know if the other person can hear me. How do I set up the built-in mic on my camera? The person can see me, but they can’t hear me—why is that?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-07-19T00:12:52.3966667+00:00
Mike ARCE 0 Reputation points
0 answers

Subscription Microsoft 365 Personal

My order number is : 0b28b922-eb34-4675-95a0-31c31244a380 Plan price : MYR44.00 including taxes Date : 22 July 2026. I would like to cancel my subscription, please advise me.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-19T00:11:31.4633333+00:00
Chan Tun Aung 0 Reputation points
0 answers

unable to open a microsoft account for my daughter

unable to open a microsoft account for my daughter. it keeps saying my account cannot authenticate her account

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

256 questions
asked 2026-07-19T00:10:37.5166667+00:00
ope adesanya 0 Reputation points
1 answer

Xbox Wireless Controller: Device registration succeeds, but controller never appears in Devices and no service request is created

Environment Microsoft Account Xbox Series X (registered and under warranty) Xbox Wireless Controller Microsoft Devices portal Issue I'm trying to submit a warranty repair request for my Xbox Wireless Controller because it has developed stick drift on…

Surface | Accessories | Surface mice and keyboards
asked 2026-07-18T20:28:52.3633333+00:00
Michael Oettel 0 Reputation points
answered 2026-07-19T00:08:22.22+00:00
S.Sengupta 31,401 Reputation points MVP Volunteer Moderator
1 answer

I am not getting some emails.

For a while now, some people have been sending me emails, but they are not coming through, I give them my email address, and they have sent me an email, but they don't come through. It has been going on a long time over the years, and I have missed a lot…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-18T12:38:35.71+00:00
Chris 5 Reputation points
commented 2026-07-19T00:07:47.9066667+00:00
Chris 5 Reputation points
8 answers

PAINT stopped working (today) and will neither uninstall or re-install (Windows 11 up to date)

I use PAINT daily and today ... while I was using it ... the window closed ... and when I tried to reopen it ... it would not reopen I searched for solutions and decided to uninstall and reinstall ... as there are no permanent setting that will need…

Windows for home | Windows 11 | Apps
asked 2026-07-14T15:58:12.77+00:00
Kevin Cook 0 Reputation points
answered 2026-07-19T00:07:12.36+00:00
Kevin Cook 0 Reputation points
1 answer

new samsung s26; can not add any email accounts

new samsung s26. trying to add my yahoo account. i get as far as a blank screen with this address https://olmoauth.outlook.com. changed browsers from firefox to chrome. chrome was worse, didn't even get this screen just bounced back to grant all…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-07-18T16:06:55.2366667+00:00
Vera Maranci 0 Reputation points
commented 2026-07-19T00:06:57.8966667+00:00
Vera Maranci 0 Reputation points