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3 answers

HOW DO I PERFORM A SPEED TEST FOR MY DEVICE TO QUALIFY FOR ONLINE POSITION

I am applying for an online job and I need to produce evidence of speed performance. How do I perform speed test on my device with my MICROSOFT ACCT.

Windows for home | Other | Internet and connectivity
asked 2026-09-01T16:20:32.1733333+00:00
dianne duncan 0 Reputation points
edited an answer 2026-09-01T19:57:51.0633333+00:00
Bulldog 4,050 Reputation points
3 answers

The OneNote application no longer opens on the Android phone.

After the latest software update (current versions: One UI version: 8.0, Android version: 16), the OneNote app no ​​longer opens.

Microsoft 365 and Office | OneNote | Other | Android
asked 2026-04-17T06:55:22.76+00:00
Dan Șulariu 10 Reputation points
commented 2026-09-01T19:57:21.8433333+00:00
PDL 0 Reputation points
1 answer

Microsoft 365 Business Standard failing to activate

I am having issues with my Microsoft365 license activating. It seems to be getting stuck over and over in the authentication step. I have tried clearing keychain, library, restarting, etc. I am on a MAC. the admin has also removed and re-added my license…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-09-01T19:41:48.68+00:00
Kaila S 0 Reputation points
edited an answer 2026-09-01T19:57:10.89+00:00
Lin v 945 Reputation points Independent Advisor
1 answer

New Outlook cannot add IMAP account – “Changing the ImapRemoteServerInfo is not allowed”

We have an IMAP email account: [Moderator note: Personally Identifiable Information removed]@avciss.com. The account was previously working correctly in New Outlook with the following settings: IMAP server: avciss.com IMAP port: 993 IMAP encryption:…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-31T12:15:13.7066667+00:00
Sercan Egilmezkol 0 Reputation points
commented 2026-09-01T19:55:53.31+00:00
Alina Le 4,900 Reputation points Independent Advisor
1 answer

Recently unable to open Microsoft Edge on Lenovo laptop

I have unable to open Microsoft Edge on Lenovo laptop Recently. When I click on the icon, it opens and quickly closes.

Microsoft Edge | Browser crashes or stops working | Windows 10
asked 2026-09-01T19:55:14.1333333+00:00
John McClellan 0 Reputation points
answered 2026-09-01T19:55:42.0166667+00:00

AI answer

1 answer

Trouble deleting account used for company I no longer work for

I’m having trouble deleting an account from Microsoft Authenticator created with an account for a company I no longer work for. To delete it, the site asks you to login using that account. I no longer have access to that account, so how do I delete the…

Microsoft Security | Microsoft Authenticator
asked 2026-09-01T19:55:10.9366667+00:00
Melissa M 0 Reputation points
answered 2026-09-01T19:55:24.97+00:00

AI answer

1 answer

Addinng Yahoo account to Outlook Classic

Have tried multiple ways to add a Yahoo account, auto and manual. From Outlook and from control panel. Have set the same ports as the other accounys. I cannit get past the Microsoft Agree page.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-09-01T19:54:51.5333333+00:00
Roger Simpson 0 Reputation points
answered 2026-09-01T19:55:06.52+00:00

AI answer

1 answer

Azure OpenAI API – HTTP 500 Internal Server Error when retrieving Code Interpreter container file/image

Hello, We are seeing a recurring server-side error when retrieving Code Interpreter output files/images from a run container in our Azure OpenAI-based application. Issue: Our application invokes the code_interpreter tool to execute Python code (e.g.,…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,602 questions
asked 2026-08-10T12:03:33.6266667+00:00
Pooja Vijayakumar 15 Reputation points
commented 2026-09-01T19:54:58.33+00:00
Manish Deshpande 8,055 Reputation points Microsoft External Staff Moderator
0 answers

Do A.I. features in Word require an internet connections to work?

If I'm using the Word application on my computer (not the online version), do A.I. features require an internet connection to work? Or can they be accessed offline?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-01T19:54:43.6166667+00:00
Luara 90 Reputation points
2 answers

PDF email problems

I can't open PDF attachments that come through my outlook email.

Outlook | Web | Outlook.com | Email
asked 2026-09-01T19:49:07.2966667+00:00
david nolan 0 Reputation points
answered 2026-09-01T19:54:54.9433333+00:00
david nolan 0 Reputation points
2 answers

Un recognized charge on credit card

Need to understand what I am charged $26.08 on the credit card, #G**[Moderator note: Personally Identifiable Information removed]**

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-01T14:53:43.55+00:00
Benjamin Gilad 0 Reputation points
commented 2026-09-01T19:54:42.2133333+00:00
Benjamin Gilad 0 Reputation points
1 answer

Exchange Server: unhandled exception in MMC Snap-in

Hello. The C:\ drive on our hybrid Exchange Server filled up, and after extending the disk and rebooting, now find that Exchange Server will not start. When I launch Exchange Toolbox, I get the error that MMC Snap-in won't load. The details are: Snap-in…

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,646 questions
asked 2026-09-01T19:51:53.57+00:00
Michael Carter 0 Reputation points
answered 2026-09-01T19:52:09.7366667+00:00

AI answer

1 answer

I am trying to install KeyVaultForLinux extensions 4.x version in my ubuntu 24.04 but facing issues

Hi Team, I am trying to install the KeyVaultForLinux extension (4.x) on an Ubuntu 24.04 VM, but I am encountering an issue during deployment. Environment Details: Using the VM's Managed Identity for authentication. The Managed Identity already has the…

Azure Key Vault
Azure Key Vault

An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.

1,585 questions
asked 2026-08-28T07:14:45.1533333+00:00
commented 2026-09-01T19:52:07.7733333+00:00
1 answer

Locked out of sole Global Admin account

I am locked out of my Microsoft 365 Global Admin account. I know my password, but I cannot complete the Microsoft Authenticator verification because I lost access to my old phone. I am the only Global Admin and need urgent help regaining access to my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T15:26:06.9966667+00:00
Nitin Kumar 0 Reputation points
answered 2026-09-01T19:51:23.0633333+00:00
Hendrix 780 Reputation points Independent Advisor
2 answers

Hotmail issues

Ive been getting emails saying that if I don't update it, it will be deleted tomorrow 9/2/26. Ive tried everthing it says to do. I can't have it deleted.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-01T19:36:05.28+00:00
leva adams 0 Reputation points
answered 2026-09-01T19:51:16.9333333+00:00
Erland Sommarskog 137K Reputation points MVP Volunteer Moderator
1 answer

I need to update my payment method.

I got an email saying I need to update my payment information. How do I do this?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-01T19:48:45.9666667+00:00
Al Bell 0 Reputation points
answered 2026-09-01T19:49:03.5266667+00:00

AI answer

0 answers

not able to see the tables in PowerBi

Why am I not able to see the tables in PowerBi since you changed your site?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-01T19:49:02.6533333+00:00
Lee, James D 0 Reputation points
2 answers

bluetooth not working and icon disappeared

hello, my bluetooth is no longer working. i recently got new speakers , its been working fine...I'd use them or connect my headphones with zero issues . randomly today, I got error message "Windows has stopped this device because it has reported…

Windows for home | Other | Devices and drivers
asked 2026-09-01T15:31:39.85+00:00
mathilda michael 0 Reputation points
commented 2026-09-01T19:48:27.3266667+00:00
David-M 124.4K Reputation points Independent Advisor
1 answer

OneNote for Android login to sync is failing

I am logged into M365 apps as I can see my initials in the profile circle and the details if I click on it. I can see my notebooks if I click on them. But on the home page where Recents are normally shown, it says I need to login to sync. If I try it…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-29T00:27:45.77+00:00
Tony McGreevy 0 Reputation points
answered 2026-09-01T19:48:09.9666667+00:00
Simen Svarverud 0 Reputation points
2 answers

Downloaded file refuses to work

Evry time I open the Microsoft Excel through a fill sent by my teacher, Excel has an error message if I close and reopen like the message says to it will just do the same thing, and if I click repair now it will close the message and work just fine for 7…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-01T19:25:38.8566667+00:00
Z 0 Reputation points
edited an answer 2026-09-01T19:47:46.66+00:00
Chris-D 1,085 Reputation points Independent Advisor